Privacy Policy — 25php Casino

1. Introduction

25php Casino ("25php," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 25php Casino website at https://25php.net and all associated services (collectively, the "Platform"). This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy describes the types of personal information we collect from you, the purposes for which we process that information, the parties with whom we may share it, the measures we take to keep it secure, and the rights you have with respect to your personal data.

By registering an account on 25php or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the Platform immediately.

2. Personal Data We Collect

25php collects the following categories of personal data from players and Platform visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth and age verification information
• Philippine mobile number and email address
• Residential address, city, and province
• Government-issued identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID)

2.2 Financial Data

• GCash account number or PayMaya account details
• Bank account details (BPI, BDO, Metrobank, UnionBank) for withdrawal processing
• Transaction history, including deposits, withdrawals, and wager records
• Source of funds documentation where required for AML compliance

2.3 Technical & Usage Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session duration, pages visited, and features used on the Platform
• Game history, betting patterns, and session logs
• Login timestamps and account activity records

2.4 Communications Data

• Records of communications with 25php customer support, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

3. How We Collect Your Data

25php collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; payment confirmation data from GCash, PayMaya, and banking partners; fraud detection signals from security service providers.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with compliance obligations.

4. How We Use Your Personal Data

25php uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 25php player account.
• Identity verification: To verify your identity and age (21+) in compliance with Philippine law and PAGCOR requirements.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank.
• Gaming services: To provide access to games, record game results, and calculate winnings accurately.
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal compliance: To comply with anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and other applicable Philippine laws.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and abuse of the Platform.
• Responsible gaming: To monitor gaming behavior and provide responsible gaming tools, including deposit limits and self-exclusion, where appropriate.
• Marketing communications: To send you promotional offers, bonuses, and updates about 25php — only where you have provided consent and subject to your opt-out rights.
• Platform improvement: To analyze usage patterns and improve the functionality, security, and user experience of the 25php Platform.

5. Legal Basis for Processing

25php processes your personal data on the following lawful bases under the Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform the contract between you and 25php — including account registration, payment processing, and provision of gaming services.
• Legal obligation: Where processing is required to comply with applicable Philippine law, including AML regulations, PAGCOR licensing requirements, and NPC data privacy obligations.
• Legitimate interests: Where processing is necessary for 25php's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and freedoms.

6. Sharing Your Personal Data

25php does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment service providers, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Game software providers: Licensed game developers and providers whose games are available on the 25php Platform, to the extent necessary to deliver gaming services.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulatory obligation.
• Fraud prevention and security providers: Third-party security and fraud detection services used to protect the integrity of the Platform.
• Professional advisers: Legal counsel, auditors, and other professional advisers, subject to confidentiality obligations.

All third parties with whom 25php shares personal data are required to handle that data in accordance with applicable data privacy laws and are prohibited from using it for any purpose other than those specified by 25php.

7. Cookies & Tracking Technologies

25php uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and analyze usage patterns. The types of cookies used by 25php include:

• Essential cookies: Strictly necessary for the Platform to function, including session authentication and security cookies. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and display options.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, helping 25php improve its services.
• Security cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use the 25php Platform, you consent to the use of cookies as described in this section.

8. Data Retention

25php retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML obligations.
• Transaction records: Retained for a minimum of five (5) years in accordance with the Anti-Money Laundering Act (AMLA) of the Philippines.
• KYC documents: Retained for the period required by applicable law, typically five (5) years from the end of the business relationship.
• Communications records: Customer support records retained for up to three (3) years from the date of the communication.
• Technical logs: Server and access logs retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, 25php will securely delete or anonymize your personal data in accordance with NPC guidelines.

9. Data Security

25php implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 25php Platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting employee access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Two-factor authentication options for player accounts
• Continuous monitoring for suspicious activity and unauthorized access attempts
• Staff training on data privacy obligations and secure data handling practices

While 25php takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 25php will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by NPC Circular No. 16-03.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 and NPC regulations, you have the following rights with respect to your personal data held by 25php:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed by 25php.
• Right of access: The right to request a copy of the personal data 25php holds about you and information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held by 25php.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 25php's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14 of this Privacy Policy. 25php will respond to all data privacy requests within thirty (30) days of receipt.

11. Children's Privacy

The 25php Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing casino-style gambling. 25php does not knowingly collect personal data from individuals under the age of 21. If 25php becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has provided personal data to 25php, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. International Data Transfers

25php's primary operations and data storage are based in the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software developers operating internationally.

Where such transfers occur, 25php ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards equivalent to those required under Philippine law. 25php will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.

13. Updates to This Privacy Policy

25php reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, 25php will notify registered players via email or an on-Platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the 25php Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how 25php protects your personal data.

14. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 25php Casino, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: Data Privacy Request — [Your Full Name]
• Response time: Within 30 days of receipt of your request

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

25php Casino operates under PAGCOR regulatory guidelines. © 2026 25php Casino. All rights reserved.